Terms and Conditions
Agreement to Terms
Welcome to dravyonqueli. These terms and conditions govern your use of our website and subscription-based financial planning services.
By accessing our website or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our services.
Definitions and Interpretation
The following terms have specific meanings when used in this agreement:
- • "Service": Refers to our subscription-based financial planning consultations and related services
- • "User" or "Client": Any individual who accesses our website or subscribes to our services
- • "Agreement": These terms and conditions, including any referenced policies
- • "Subscription": Your monthly paid access to our financial planning consultation services
Acceptable Use of Services
Your use of our services must comply with applicable laws and the guidelines outlined below.
Permitted Uses
- • Access and use our financial planning consultation services
- • Communicate with our team about your financial planning needs
- • Access resources and materials provided as part of your subscription
Prohibited Uses
- • Use our services for any unlawful or fraudulent purpose
- • Attempt to gain unauthorized access to our systems or data
- • Share your account access credentials with unauthorized parties
- • Use our services to harass, abuse, or harm others
User Responsibilities and Obligations
As a user of our services, you agree to the following responsibilities:
- • Provide accurate and complete information about your financial circumstances
- • Maintain the confidentiality of your account information
- • Notify us promptly of any changes to your contact information
- • Use our services in good faith and for legitimate planning purposes
- • Comply with all applicable laws in your use of our services
Intellectual Property Rights
All content, materials, and resources provided through our services remain the intellectual property of dravyonqueli and are protected by applicable copyright laws.
Unauthorized reproduction, distribution, or modification of our materials is strictly prohibited without prior written consent.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy.
Please review our Privacy Policy for detailed information about how we handle your personal data Privacy Policy
Payment Terms and Conditions
Subscription fees and payment obligations are subject to the following terms:
- • Monthly subscription fees are charged in advance on your billing date
- • All fees are quoted in Australian Dollars and include applicable GST
- • Failed payments may result in service suspension until payment is resolved
Limitation of Liability
Important Liability Notice
Our liability is limited to the extent permitted by Australian law. We exclude liability for indirect, consequential, or special damages arising from your use of our services.
Under no circumstances shall our total liability exceed the amount paid by you for services in the 12 months preceding any claim.
Indemnification by Users
You agree to indemnify and hold harmless dravyonqueli from any claims, damages, or expenses arising from your breach of these terms or misuse of our services.
Dispute Resolution Procedures
We're committed to resolving disputes fairly and efficiently through the following mechanisms:
Arbitration Process
Disputes that cannot be resolved through direct negotiation may be subject to binding arbitration under Australian arbitration rules.
Arbitration will be conducted in accordance with the rules of the Australian Centre for International Commercial Arbitration
EU Online Dispute Resolution
European Union residents may access the Online Dispute Resolution platform provided by the European Commission.
Access EU ODR Platform: https://ec.europa.eu/consumers/odr
Termination of Services
Either party may terminate the service agreement under the following circumstances:
- • By you, with 30 days' written notice for any reason
- • By us, immediately, for breach of these terms
- • By us, with 30 days' notice, if we discontinue services
Governing Law and Jurisdiction
These terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts.
Severability of Terms
If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and dravyonqueli.
Changes to These Terms
We reserve the right to modify these terms at any time. Material changes will be communicated to active subscribers.
Continued use of our services after changes take effect constitutes acceptance of the modified terms.
Contact Information for Terms
Questions about these terms and conditions should be directed to our support team using the contact information provided on our website.
dravyonqueli
Level 12, 85 Castlereagh Street, Sydney NSW 2000, Australia
Email: contact@dravyonqueli.com
Phone: +61 166-290-054
Effective Date: August 19, 2025
Last Updated: August 19, 2025