Privacy Policy

Your Privacy Matters to Us

At dravyonqueli, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

We believe in transparency and want you to understand exactly how we handle your information when you use our services or visit our website.

Information We Collect

We collect information you provide directly to us, as well as some information automatically when you use our services.

• • Contact details including name, email address, and phone number
• • Financial information relevant to your planning goals and circumstances
• • Communication preferences and service usage data
• • Technical information about your device and browser when visiting our website

How We Use Your Information

Your information helps us provide better service and communicate effectively about your financial planning needs.

• • Provide financial planning consultations and related services
• • Communicate with you about your account and our services
• • Improve our services and develop new features
• • Comply with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on several legal grounds under Australian privacy law.

Primary Legal Basis: We process your data based on consent for marketing communications and legitimate interest for providing our financial planning services

Information Sharing

We only share your information in specific circumstances and never sell your personal data to third parties.

• • With service providers who help us operate our business (under strict confidentiality agreements)
• • When required by law or to comply with legal processes
• • To protect our rights, property, or safety, or that of our users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information.

• • Access your personal information we hold
• • Request correction of inaccurate or incomplete information
• • Request deletion of your personal information in certain circumstances
• • Object to processing of your information for marketing purposes
• • Request a copy of your information in a portable format

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website and provide personalized services.

For detailed information about our cookie practices, please see our Cookie Policy Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize your information.

Third-Party Links

Our website may contain links to third-party sites. We're not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Updates to This Policy

We may update this privacy policy periodically. We'll notify you of significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us